Privacy Policy for Era Connects

Era Connects ("we," "our," or "us") is committed to protecting the privacy of its users ("you," "your," or "user"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website, and associated services (collectively, the "Services").

By accessing or using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

Who We Are

Era Connects is a technology platform dedicated to enhancing communication and collaboration through innovative tools and services. Our mission is to provide seamless, secure, and user-friendly solutions to individuals and organizations worldwide. For more information about our company, please visit www.eraconnects.com

1. Information We Collect

We collect various types of information to provide and improve our Services. The categories of information we may collect include:

1.1 Information You Provide to Us

• Account Information: When you create an account, we may collect your name, email address, phone number, profile photo, username, password, and other information you provide.
• Communications: Any messages, emails, or other forms of communication you send to us or through the Services.
• Payment Information: If applicable, we may collect payment details, including billing address and credit/debit card information, via secure third-party payment processors.

1.2 Information We Collect Automatically

• Usage Data: Details about your interactions with the Services, such as timestamps, features used, and pages viewed.
• Device Information: Data about your device, including IP address, operating system, browser type, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: Information collected via cookies, web beacons, and similar technologies to enhance your experience and analyze usage patterns.

1.3 Information from Third Parties

• Social Media Accounts: If you choose to connect your social media accounts, we may receive information such as your profile information and friends list.
• Service Providers: Data from third-party services, such as analytics providers, to improve functionality and performance.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 To Provide and Improve Services

• Facilitate account creation and authentication.
• Personalize your experience.
• Provide customer support.
• Analyze and enhance the performance and usability of the Services.

2.2 Communication

• Send transactional messages such as account confirmations, notifications, and updates.
• Respond to inquiries and provide support.
• Deliver promotional communications if you have opted in.

2.3 Security and Compliance

• Detect and prevent fraud, unauthorized access, and other harmful activities.
• Enforce our terms and condition
• Comply with legal obligations, such as responding to lawful requests and court orders.

Other Purposes

• Conduct research and development.
• Aggregate and anonymize data for analytics and reporting.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party vendors, contractors, and partners who assist us in delivering the Services, such as hosting, analytics, and payment processing.

3.2 Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable privacy laws.

3.4 Consent

We may share your information with third parties if you have provided explicit consent

4. Your Rights and Choices

4.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary.

4.2 Data Portability

Where applicable, you can request a copy of your information in a structured, electronic format.

4.3 Opt-Out

• Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe link.
• Cookies: Manage cookie preferences through your browser settings or our cookie management tool.

4.4 Deletion

You may request that we delete your account and personal information, subject to legal and contractual obligations.

5.Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal obligations. When no longer required, we securely delete or anonymize the data.

6. Security Measures

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system can guarantee absolute security, and we encourage you to protect your login credentials and devices.

7. Children’s Privacy

The Services are not intended for individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it promptly.

8. International Data Transfers

If you use our Services from outside the country where our servers are located, your information may be transferred across borders. We comply with applicable data transfer regulations to ensure your data is protected.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Effective Date." Your continued use of the Services after such changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Era Connects info@eraconnects@gmail.com

11. Additional Provisions for Certain Jurisdictions

GDPR (European Union)

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• The right to access, rectify, or delete your data.
• The right to restrict or object to processing.
• The right to data portability

To exercise your GDPR rights, contact us at info[at]eraconnects@gmail.com